At Lucky Penny Slot, we believe gaming should always be entertaining and under control. Gambling can be enjoyable when played responsibly, but we recognize that for some people it can become a problem. We are committed to promoting safe, responsible play and providing tools and resources to help you stay in charge.
Our Promise:
- We only allow players who are 18+ (or the legal age in your jurisdiction).
- We provide easy-to-use responsible gaming tools.
- We encourage you to play for fun, not as a way to make money.
- We never chase losses or pressure you to deposit more.
Responsible Gaming Tools Available
You can activate these features directly in your account settings or by contacting support:
1. Deposit Limits
Set a daily, weekly, or monthly limit on how much you can deposit. Once reached, no further deposits are allowed until the period resets.
2. Loss Limits
Limit the total amount you can lose over a chosen period (daily/weekly/monthly). When the limit is hit, play stops until the next period begins.
3. Wager/Bet Limits
Restrict the maximum amount you can wager per spin or per session.
4. Session Time Limits & Reality Checks
- Set a maximum session duration (e.g., 30 minutes, 1 hour).
- Enable pop-up reality checks showing how long you’ve been playing and your wins/losses.
5. Cool-Off / Time-Out
Take a short break (24 hours, 3 days, 7 days, or up to 30 days). Your account is locked during this period – no logins, no play.
6. Self-Exclusion
Voluntary exclusion for longer periods (6 months, 1 year, 5 years, or permanent). During self-exclusion:
- Account is fully blocked.
- No marketing emails or promotions.
- Re-opening is not possible until the period ends (and sometimes requires additional verification).
7. Wagering History & Statements
Access full transaction history, win/loss reports, and session summaries at any time to review your play.
How to Activate These Tools
- Log in to your account.
- Go to “Account” → “Responsible Gaming” or “Limits & Protection”.
- Choose the tool you want and set your preferred parameters.
- Confirm – changes usually take effect immediately.
If you prefer, contact our support team 24/7 via live chat or email – we’ll help you set everything up quickly and confidentially.
Signs That Gambling Might Be Becoming a Problem
Ask yourself:
- Do you spend more time or money than planned?
- Are you chasing losses?
- Do you feel irritable or restless when trying to stop?
- Has gaming affected your work, relationships, or sleep?
- Do you hide your gambling from others?
If you answer “yes” to any of these, we strongly recommend using our tools or seeking professional help.
Help & Support Resources
We partner with trusted organizations that offer free, confidential support:
- Gamblers Anonymous – International self-help groups: gamblersanonymous.org
- GamCare (UK & international helpline): gamcare.org.uk / 0808 8020 133
- BeGambleAware (UK): begambleaware.org
- National Council on Problem Gambling (USA): ncpgambling.org / 1-800-GAMBLER
- Responsible Gambling Council (Canada & global): rg.org
- Gambling Therapy (global live chat & forums): gamblingtherapy.org
In Ukraine:
- Лінія підтримки з питань залежностей – 0-800-507-727 (free, anonymous)
- МОЗ України – гаряча лінія з питань психічного здоров’я: 0-800-500-212
Our Commitment
We regularly train our team on responsible gaming practices. We monitor for signs of risky behavior and may reach out to offer support or suggest tools. We will never encourage you to increase deposits or play longer when you show signs of distress.
If gambling stops being fun – stop playing. Your well-being comes first.
Need immediate help? Use the self-exclusion or time-out tools now, or contact support. We’re here to assist you.
Play safe, play responsibly. 🍀